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About Skillsmart Retail

We aim to be the recognised authority on retailers' skills needs and priorities.

Our mission is to drive a step change in skills levels in retail by:

  • Making a compelling case for the formal recognition of retail skills
  • Uniting retailers to simplify and improve access to the skills system
  • Improving the quality of new recruits into the retail sector
  • Raising the skills levels of the existing workforce in retail operations

Run by retailers for retailers, Skillsmart Retail operates under licence to the Department for Business, Innovation and Skills.

If you have any further enquiries about what we do and how we can help you or your business, you can reach us using our contact details listed at the bottom of all of our web pages.

Or email: contactus@skillsmartretail.com

About the research team
 
Each Sector Skills Council, including Skillsmart Retail, has a remit to develop demand-led intelligence for its sector. This is grounded in a need for a thorough understanding of retailing in order to identify its particular skills issues and to highlight possible future challenges.

Those in our audience who are employers, policymakers, economists, researchers, planners, journalists and students all need access to LMI. They often use our data to support conclusions and to inform and advise decision-makers in shaping policy. Such analyses can influence skills and training development for the sector, as well as stimulating thinking about the way ahead.

For further information on our research programme or to discuss how Skillsmart Retail can work with you, please email Karen Charlesworth, Head of Research, or call 020 7462 5069.
 

Board Members
Martin Beaumont, Chair Skillsmart Retail Ltd Liz Bell, Group Talent Development Director Kingfisher plc Steven Davis, Head of HR West Sainsbury’s Supermarkets Ltd Richard Rowlatt, Managing Director J Rowlatt & Sons Ltd Anne Seaman, Chief Executive Officer Skillsmart Retail Ltd Nikki Zamblera, HR Director Debenhams plc Trish Deeny, Head of Education & Training Usdaw Rebecca Murphy, Human Resources & Marketing Director Goulds (Dorchester) Ltd Jacqui Humphries, Group People Director Shop Direct Group Tom Ironside, Director of Business & Regulation British Retail Consortium Louise Masson, General Manager House of Fraser/ Jenners Stephanie Rice, Managing Director Rice Retail Marketing Ramesh Shingadia, Director Londis Southwater Sam Davidson, Group Human Resources Director Henderson Group Chris Hooper, Head of Operational Support John Lewis Partnership

Patrons
Marc Bolland, Chief Executive, Marks & Spencer plc Ian Cheshire, Group CEO Kingfisher plc Justin King, CBE, CEO Sainsbury's Supermarkets Ltd Philip Clarke, CEO, Tesco plc Jerry Marwood, UK Managing Director SPAR (UK) Ltd Charlie Mayfield, Chairman John Lewis Partnership plc Theo Paphitis, Chairman Ryman Stationery Nick Robertson, Chief Executive, ASOS.com John King, Chief Executive Officer House of Fraser

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Skillsmart Retail Ltd  The Sector Skills Council for Retail
4th Floor  93 Newman Street  London W1T 3EZ  Phone 020 7462 5060  Fax 020 7462 5061

Skillsmart Retail is a company limited by guarantee registered in England and Wales (registered number 05137619). Registered office: 4th Floor 93 Newman Street London W1T 3EZ. VAT Reg no 927 532 317